Pharmacy Policies

Terms and Conditions

Ordering

By placing an order through our online pharmacy website, you confirm that you are at least 18 years of age and eligible to purchase the products in your jurisdiction. You agree to provide accurate and complete information for your order and are responsible for any activity that occurs under your registered account.

All orders are subject to approval and availability. We reserve the right to refuse or cancel any order at our sole discretion. In such instances, you will be notified and any payment made will be fully refunded.

Order Cancellation

You may cancel your order within 24 hours of placing it, provided it has not yet been dispatched. To cancel, please contact us via Feedback Support Service, Live Chat, or Phone. One of our representatives will assist you to process your cancellation request. If your order has already been dispatched, it cannot be canceled and will be subject to our returns policy.

Shipping Policy

We provide fast, reliable, and discreet delivery service to any country specified by our customers. Orders will be shipped within 1-2 business days. Weekend orders will be processed on Monday. Orders will not be processed on Saturday or Sunday.

EMS Delivery (Express with Online Tracking):
For customers seeking faster service, we offer EMS delivery. Delivery usually takes 5-9 days from the dispatch date. A tracking code will be provided once the order is dispatched. The delivery deadline for this method is 14 days.

Standard (Registered AirMail Delivery):
Standard delivery takes 14-21 days from the dispatch date and the delivery deadline is 30 days. Packages are sent discreetly and delivered to your mailbox. Please note that packages sent via this service cannot be tracked.

For large orders exceeding 120 pills, your items will be shipped in two separate packages and may not arrive on the same day. Generic and brand name medications will be shipped separately and are also likely to arrive on different days.

You will be automatically notified by email when your order is approved and shipped.

Returns

Due to the nature of pharmaceutical products, we do not accept returns on any shipped medications unless the products you received are damaged, incorrect, or faulty upon arrival. In such cases, please contact our customer support within 7 days of receipt with supporting details and images. We reserve the right to request the return of the incorrect or damaged items before processing a refund or replacement.

We are unable to offer refunds or exchanges for changes of mind, incorrect orders placed by the customer, or delays caused by postal services beyond our control.

Liability

Our liability is limited to the value of the products purchased. We are not liable for any indirect, incidental, or consequential damages or losses arising from the use or inability to use any products supplied by us, including but not limited to delays in delivery, loss of use, or loss of profits.

It is your responsibility to ensure that the purchase, import, and use of products ordered from our website are compliant with all applicable regulations and laws in your country. We are not liable for any seizures, fines, or legal actions resulting from the importation of our products.

Disclaimers

All information, content, and products provided on our website are offered on an "as is" basis and are intended for informational purposes only. We do not guarantee the accuracy, completeness, or suitability of any information for any particular purpose.

Products sold on this site are not intended to diagnose, treat, cure, or prevent any disease unless expressly stated. Always consult with a qualified healthcare professional before using any medications purchased on our website. We are not responsible for any adverse effects or consequences resulting from the use of products purchased from our online pharmacy.

We reserve the right to modify these terms and conditions at any time without prior notice. It is your responsibility to review the terms and conditions regularly.